This site is part of the Global Exhibitions Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.



The following course is part of the Qualified Storage Manager (QSM) certification program. Classes may be purchased individually or as a package. Buying all 12 as a complete package provides the maximum value, with a savings of $145!

Please note: You may purchase courses as a package (best value) or individually. The option to take the test for QSM certification will only be available to you if you
purchase the complete Certification Package or eventually buy all 12 courses. If you buy courses a la carte, you will not be able to take the test until all 12 courses have
been purchased.

Legal Issues in Self-Storage: Managing Your Rental Agreement and Tenant Information

Taught by Jeffrey Greenberger

The lease is the foundation on which the self-storage operator/customer relationship is built. If your lease is inadequate or fails to cover the types of situations that occur in a day-to-day self-storage operation, your relationship with your tenant is going to be soured or, worse, you could end up embroiled
in a lawsuit.

This class describes the basic elements that must be in every self-storage rental agreement, the items you specifically need to discuss with your tenants, and how to handle the information once it’s in your files. It’s critical that you understand these components and manage them in a consistent, timely fashion.

Certification Package

Rental-Agreement Course