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The following course is part of the Qualified Storage Manager (QSM) certification program. Classes may be purchased individually or as a package. Buying all 12 as a complete package provides the maximum value, with a savings of $145!

Please note: You may purchase courses as a package (best value) or individually. The option to take the test for QSM certification will only be available to you if you
purchase the complete Certification Package or eventually buy all 12 courses. If you buy courses a la carte, you will not be able to take the test until all 12 courses have
been purchased.

Self-Storage Insurance: What You Need to Know About Specialty Coverages and Tenant Insurance

Taught by Randy Tipton

As a self-storage manager, you may not be responsible for purchasing the specialty insurance coverages that protect your business; but it’s important to understand the coverages that are in place at your facility and your role in maximizing their benefit. If it ever comes time to file a claim, you want to be sure you’ve done all you can to assist the owner and insurance agent.

Another important aspect of your job as manager―and an essential part of providing service to self-storage tenants―is instructing customers in ways to protect their goods while stored with you. This course addresses the importance of tenant insurance to you, your facility and your tenants. You’ll learn about the tenant programs available, how to handle claims, and the most common types of claims that occur. You’ll also get tips on how to discuss and promote tenant insurance with customers.

Certification Package

Insurance Course